Customer 360 will provide 360 view of a customer including visit details, Devices used details, communication with the user details.
STEP 1: In Customer 360 there are options to filter the list based on particular date range of visit, venue, registration mode, gender, nationality etc. A provision to export the customer list in excel based on the filters selected. Each user details can be viewed from the page. A quick search option is also provided to search based on name, email id, phone number etc. or using any wild card.
STEP 2: Quick search option is also provided to search based on name, email id, phone number, mac ID etc. or using any wild card. A list will be populated based on the search keyword provided.
STEP 3: User details including name, age, gender, nationality etc. can be used. All the visit details, devices used to access Wi-Fi, communication details etc. can be analyzed on a case by case basis for customers. Email Campaigns, NPS, Feedback Surveys etc sent and accessed by the user can also be viewed from the page.